Communications and Technology Leadership Team
Communications and Client Engagement lead the public awareness and marketing initiatives for all divisions of HCDE through digital media, advertising and publications. Technology Support Services is responsible for maintaining all data systems and providing seamless and secure access to HCDE information systems.
Director of Technology Support Services
Lowell Ballard is the director of technology support services. He holds a bachelor’s degree in electrical engineering from Virginia Tech and a master’s degree in information systems from George Mason University. Prior to HCDE, Ballard served as the chief information officer at the University of Texas of the Permian Basin, where he coordinated university wide IT initiatives in a high-growth environment. His 25 years of technology experience include extensive work information technology (IT) strategy, IT security/disaster recovery and business intelligence. Ballard is also a certified Information Systems Security Professional and holds a number of additional leadership and management certifications.
Stephanie De Los Santos
Director of Client Engagement
Stephanie De Los Santos is the director of client engagement division. She holds a Bachelor of Arts in Mass Media and Spanish and a Master of Education from Houston Baptist University. Before joining HCDE in 2017, she was director of communication in Cypress-Fairbanks ISD. Prior to her years of service in CFISD, she taught in Aldine ISD for nine years. De Los Santos’ professional affiliations include National School Public Relations Association (NSPRA), Texas School Public Relations Association (TSPRA), Houston Area School Public Relations Association (HASPRA), Go Public, Leadership North Houston Alumni Board and Community Leadership Committee for CFISD.
Director of Communications and Creative Services
Dave Einsel is the director of Communications at HCDE. Einsel is a veteran journalist and was named director after serving as multimedia manager at HCDE since 2017. He acted as thee department's chief photographer, created a variety of printed marketing materials and created graphics and videos for web and social media.
Before joining HCDE, Einsel was senior manager for communications and publications at Houston Independent School District. Previously he led the photography department at the Houston Chronicle, where he worked for 18 years. He is an alumnus of Texas A&M University.