Human Resources Leadership Team

Lowell Ballard
Director of Technology Support Services

Lowell Ballard is the director of technology support services. He holds a bachelor’s degree in electrical engineering from Virginia Tech and a master’s degree in information systems from George Mason University. Prior to HCDE, Ballard served as the chief information officer at the University of Texas of the Permian Basin, where he coordinated universitywide IT initiatives in a high-growth environment. His 25 years of technology experience include extensive work information technology (IT) strategy, IT security/disaster recovery and business intelligence. Ballard is also a certified Information Systems Security Professional and holds a number of additional leadership and management certifications.

Stephanie De Los Santos
Director of Client Engagement

Stephanie De Los Santos is the director of client engagement division. She holds a Bachelor of Arts in Mass Media and Spanish and a Master of Education from Houston Baptist University. Before joining HCDE in 2017, she was director of communication in Cypress-Fairbanks ISD. Prior to her years of service in CFISD, she taught in Aldine ISD for nine years. De Los Santos’ professional affiliations include National School Public Relations Association (NSPRA), Texas School Public Relations Association (TSPRA), Houston Area School Public Relations Association (HASPRA), Go Public, Leadership North Houston Alumni Board and Community Leadership Committee for CFISD.

Tammy Lanier
Director of Communications and Creative Services

Tammy Lanier is the director of the communications and creative services division. She holds a Bachelor of Arts degree in communication from Southern University and A&M College. Before joining HCDE in 2002, she worked as the director of communications and public relations at Texas Southern University’s Thurgood Marshall School of Law and Jesse H. Jones School of business. Lanier’s affiliations include the Texas School Public Relations Association, The links, Incorporated and Jack and Jill of America.